Terms & Conditions

1. Age Requirement

You must be 21 years of age or older to purchase any product from this site. By placing an order, you represent and warrant that you are at least 21 years old. We reserve the right to cancel and refund any order where we have reason to believe this requirement has not been met.

2. Nature of Products

All products sold on this site are botanical specimens sold strictly for research, novelty, and educational purposes only. They are not intended for human consumption, ingestion, or medical use. The US FDA has not approved Kratom as a dietary supplement. Nothing on this site constitutes medical advice, and our products are not intended to diagnose, treat, cure, or prevent any disease or health condition.

3. Eligibility & Restricted Locations

Our products are not available to residents of all states and localities. It is your responsibility to know and comply with the laws in your jurisdiction before placing an order. We maintain a list of restricted locations on our Legal & Disclaimers page. Orders placed from restricted locations will be cancelled and refunded. We are not liable for any orders placed in error from restricted jurisdictions.

4. Orders & Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Prices are listed in US dollars and are subject to change without notice. By submitting an order, you authorize us to charge the selected payment method for the total amount including applicable shipping fees. All sales are final unless otherwise stated in our Return & Refund Policy.

5. Shipping & Delivery

We ship to eligible US addresses only. Estimated delivery times are provided as a courtesy and are not guaranteed. We are not responsible for delays caused by carriers, weather, customs, or other circumstances outside our control. Risk of loss passes to you upon delivery to the carrier. Please review our Shipping Policy for full details.

6. Returns & Refunds

Please review our Return & Refund Policy for complete information on eligibility, timelines, and procedures. We reserve the right to deny refund requests that do not comply with that policy.

7. Accuracy of Information

We make reasonable efforts to ensure product descriptions, lab results, and other information on this site are accurate and up to date. However, we do not warrant that all content is error-free, complete, or current. Certificate of Analysis results reflect the specific batch tested and may vary between batches. We reserve the right to correct errors or update information at any time without prior notice.

8. Intellectual Property

All content on this site including text, graphics, logos, images, and product descriptions is the property of Stout Alkz LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this site without our prior written permission.

9. Disclaimer of Warranties

This site and its products are provided “as is” without warranties of any kind, either express or implied. We disclaim all warranties including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that this site will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Limitation of Liability

To the fullest extent permitted by law, Stout Alkz LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this site or purchase of our products. Our total liability to you for any claim shall not exceed the amount you paid for the order giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Stout Alkz LLC and its officers, employees, and agents from any claims, damages, losses, or expenses arising out of your use of this site, your violation of these Terms, or your violation of any applicable law or the rights of any third party.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the state or federal courts located in Palm Beach County, Florida.

13. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of the site after any changes constitutes your acceptance of the revised Terms.

14. Contact

Questions about these Terms can be directed to: